Open Position
GENERAL MANAGER
Since 1934, Co-op Supply has been supplying farmers, gardeners, furry and feathered animals, and other friends and neighbors with the know-how and supplies to live a homegrown lifestyle. With four locations in Snohomish County, WA, our knowledgeable customer care teams provide practical experience related to animals, farming, gardens, and tending to your garden-to-table household. As a 90-year-old local, independent, member-owned and governed cooperative, Co-op Supply’s mission is to provide the quality people, products, and services our members need to succeed, while supporting and strengthening the wonderful communities we serve.
Due to the upcoming retirement of our long-time General Manager, Co-op Supply is looking for our next leader. Working with a 5-member board of directors, and an employee team of 70, the General Manager will help develop and implement the strategic direction of the cooperative. With the help of the management and customer care team, the General Manager will be responsible for all aspects of overseeing and supervising the successful business operation of all 4 Co-op Supply stores. In addition to strategic planning, the candidate should possess strong analytical and organizational skills and be experienced in retail store budgeting, P&L management, and have a history of leading all aspects of a successful retail operation, including overall business administration. The right candidate will possess excellent employee leadership, customer service, written, and verbal communication skills. If you can provide positive and effective leadership of a diverse team, work closely with a vested member board of directors, and possess an unwavering commitment to excellence, integrity, and the safety of our employees and members, you may be a strong candidate for this exciting opportunity. Please reach out to us for the complete job description and qualifications.
The General Manager role is based out of our Marysville, WA, location with other stores in Arlington, Everett, and Lake Stevens (Granite Falls area).
This is a great opportunity to grow yourself and the cooperative while making a positive impact in our local communities. Our collaborative, fun, and safe work environment is waiting for you, apply today!
Objective
To develop and oversee all strategic and business aspects of the company. The General Manager is responsible for giving proper strategic direction and for creating and communicating a vision for long-term success. To direct, promote, and structure the cooperative in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding value to the members.
Responsibilities
Build a strong, positive, customer-focused culture of safety, compliance, collaboration, integrity, accountability, teamwork, and community that enhances and grows a cohesive and strong brand presence across all locations.
Work with the board of directors to develop, implement, and communicate the progress of overall company strategic plan.
Develop and communicate company policies, goals, mission, and vision to all stakeholders.
Supporting continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Oversee the administration team responsible for all operational accounting functions such as accounts payable, accounts receivable, patronage/equity administration, accounting, payroll, and risk-management, while adhering to regulatory compliances and requirements.
Promote employees and customers understanding of and participation in the cooperative.
Work with HR to recruit, hire, retain, and develop a team of Store Managers and support staff that achieves excellence in all areas of measured performance to meet or exceed company business objectives while driving business efficiency through effective payroll and other expense management.
Collaborate with management team to develop, implement, and maintain consistent employee training, sales programs, marketing strategies, and capital projects that result in consistent profitable growth while bringing value to our members and communities.
Build strong relationships with stakeholders through open, honest, timely and positive in-person and written engagement.
Develop and present for board approval an annual fixed asset, P&L, cash flow, and patronage/equity budget to help meet or exceed financial targets.
Monitor and analyze financial results and business trends across company and communicate with the board, store management, and other stakeholders in a timely manner.
Collaboratively develop, maintain, and monitor operational best practices in the areas of asset protection, facilities maintenance, merchandise functions (price changes, stock shorts, shrink, transfers, obsoletes, damages, price fluctuations), floor presentation, and inventory flow.
Explore, implement, and utilize technologies, including e-commerce, that can improve operations and other objectives while enhancing company growth and profitability.
Minimum Qualifications
- High school diploma
- 5+ years of relevant experience
- 3+ years of leadership experience with progressively advancing levels of leadership responsibility
- Solid understanding of administrative functions, compliance, risk-management, and applicable regulations
- Understand basic business principles of inventory and budget/P&L management
- Passionate about leading a dedicated employee team in a fast-paced, competitive, retail environment, including the hands-on commitment when needed to ensure an exceptional customer experience
- Ability to work the times and days as established/expected by the board of directors
Preferred Additional Qualifications
- Bachelor's degree in Retail/Sales Management, Ag Business, Business, Operations Management, Marketing, or other related fields
- Proficiency in Microsoft Office, e-Commerce, and POS system management
- Experience in developing and successfully implementing strategic plans
- Proven background in leading a successful employee team
- Agriculture background and understanding
- Proficiency in financial accounting, administration, operational procedures, and products used in the business.
- Cooperative business model experience
- Proficiency in risk management skills; protecting company assets and minimizing loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
- Exceptional interpersonal skills to effectively communicate with employees and customers
Work Environment
The candidate must be able to navigate typical office, retail sales, and warehouse work environments. Office duties may include the ability to sit for long periods of time. Retail and warehouse needs may require frequent bending, reaching, twisting, lifting, carrying, or moving products throughout the stores. This may require long periods of standing, walking, and safely navigating variable terrain inside and outside in all types of weather. Typical levels of smells, dust, pollens, and other allergens may be present.
Co-op Supply offers:
- Competitive Salary ($115,000-$160,000 annually)
- Annual Bonus (minimum $5,000 with up to 20% of base salary maximum)
- Medical, Dental, Vision available
- Paid Holidays & Paid Time Off (vacation and sick pay)
- 401K with up to 5% Company Match
- Generous Employee Discount
To apply, please send your resume to HR@co-opsupplyinc.com. Thank you!